General Article ‘Alexa, are you invading my privacy?’ – the dark side of our voice assistants

Topic Selected: Privacy Book Volume: 383
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There are more than 100m Alexa-enabled devices in our homes. But are they fun time-savers or the beginning of an Orwellian nightmare?

By Dorian Lynskey

One day in 2017, Alexa went rogue. When Martin Josephson, who lives in London, came home from work, he heard his Amazon Echo Dot voice assistant spitting out fragmentary commands, seemingly based on his previous interactions with the device.

It appeared to be regurgitating requests to book train tickets for journeys he had already taken and to record TV shows that he had already watched. Josephson had not said the wake word – “Alexa” – to activate it and nothing he said would stop it. It was, he says, “Kafkaesque”.

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