
Your rights and responsibilities
You have certain rights and responsibilities if you’re a tenant in privately rented property.
Your rights
As a tenant, you have the right to:
- live in a property that’s safe and in a good state of repair
- have your deposit returned when the tenancy ends – and in some circumstances have it protected
- challenge excessively high charges
- know who your landlord is
- live in the property undisturbed
- see an Energy Performance Certificate for the property
- be protected from unfair eviction and unfair rent
- have a written agreement if you have a fixed-term tenancy of more than three years.
If you have a tenancy agreement, it should be fair and comply with the law.
If you don’t know who your landlord is, write to the person or company you pay rent to. Your landlord can be fined if they don’t give you this information within 21 days.
When you start a new tenancy
When you start a new assured or short assured tenancy, your landlord must give you:
- a copy of the How to...
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