How to complain successfully
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Dodgy shoes? Cold soup? Bad phone signal? These are all very valid reasons to complain, and you should always speak out if something’s not up to scratch.
By Jem Collins
When you’ve parted with your hard-earned cash for something, you’re well within your rights to expect your money back if the service or goods aren’t up to scratch.
But, it’s often hard to get past the worry that you won’t be taken seriously if you try to complain.
Ultimately, knowing how and when to complain is crucial. To help, we’ve put together a comprehensive guide to complaining successfully. Feel free to complain if it’s not good enough.
How to make a complaint
Here is how to make a complaint and get results:
Decide if your complaint is justified
This might sound obvious, but picking the right time to raise an issue is just as important as actually making the complaint.
Whatever you’re thinking of complaining about, don’t do it if you’re only looking to get free stuff out of it.
Not only will it be painfully ob...
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